Do you accept purchase orders?
Yes — POs accepted from universities, hospitals, government agencies, and any verified institutional buyer. Net-30 terms available for qualified accounts. Email POs to [email protected] or submit via the bulk-quote form.
Tax-exempt purchases?
Yes — we charge no sales tax globally. Tax-exempt documentation is accepted but not required for invoicing. Submit your tax-exempt certificate at quote time and we apply it to the invoice automatically.
How long does shipping take?
Ships in 1-2 business days. Worldwide transit 4-14 business days. Free shipping globally — no order minimum. DDP terms negotiable for international institutional buyers.
Multi-campus split shipments?
Yes — a single PO can ship to multiple campuses, departments, or program addresses. Provide the addresses with the order, or submit via bulk-quote form with split-shipment notes.
Bulk discount tiers?
5% off 5-9 copies, 10% off 10-24, 15% off 25-99, 20% off 100+. Custom pricing for 250+ copy orders or multi-year frame contracts. Discounts apply automatically at checkout for self-serve orders, or are quoted up-front for institutional POs.
In stock?
1000+ units per SKU on stocked titles. Custom-source available for non-stocked academic and professional titles via the bulk-quote workflow — typical custom-source lead time 5-10 business days.
Vendor verification documents?
W-9, Certificate of Insurance (COI), supplier-diversity documentation, and ISBN data sheets available on request via the Downloads page or by emailing [email protected].
Returns policy?
30-day returns on damaged or defective items. Bulk overstock returns negotiable on a case-by-case basis. See returns policy for full terms including return-merchandise authorization (RMA) workflow.
Custom-source titles not in your catalog?
Yes — submit any ISBN or title via the bulk-quote form. We source academic and professional titles outside our standard catalog through publisher relationships and authorized distributor networks.
International shipping for non-US institutions?
Yes — free worldwide shipping with 4-14 business days transit. DDP terms negotiable for institutional accounts. No customs paperwork burden on the buyer.
Government and federal contracts?
SAM.gov entity registration in process. We support DUNS/UEI lookups, supplier-diversity certifications, and federal RFP responses. Contact procurement team for our capability statement.
Approved vendor onboarding timeline?
Standard institutional vendor onboarding completes within 5-7 business days for procurement teams that require formal vendor intake. We provide W-9, COI, supplier-diversity docs, and integration with Coupa / Ariba / Jaggaer / SAP procurement systems.
Ready to place an order?
Submit a bulk-quote request — our procurement team responds within 24 hours with pricing, ETA, and PO/Net-30 terms.
Request a Bulk Quote →